Privacy Policy

CO4 Consulting Pty Ltd (ABN 29 628 895 349) is committed to respecting your privacy. This policy outlines how we collect, use, store and disclose personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). We may update this policy from time to time, so we encourage you to review this page regularly. This policy also applies to personal information we collect from third parties, such as clients and service providers.

What is personal information?

Personal information is information or an opinion about an individual that is reasonably identifiable, including details such as your username, age, gender, postcode and contact details.

Why do we collect, receive and use personal information?

CO4 collects personal information to:

• Enable access to and use of our website
• Carry out administrative and operational tasks, including recruitment and analytics
• Operate, protect, improve and optimise our services and user experience
• Send service, support and administrative messages
• Deliver marketing and promotional information
• Comply with our legal obligations and enforce our agreements

What personal information do we collect and receive?

We collect:

• Name, address, email address and phone number
• Device ID, device type, geo-location, IP address and web log information
• Additional information you provide to us directly or through social applications
• Information needed to assess employment applications from candidates, recruiters and previous employers

This information is gathered through correspondence, your interaction with our website, and the provision of our services.

Who do we disclose your personal information to?

We may disclose your personal information to:

• Our employees
• Clients, for information originally provided by that client
• Third-party suppliers and service providers
• Professional advisers and business partners
• Transferees in the event of a sale or transfer of assets or business
• Other authorised third parties
• Government agencies and law enforcement where required

Our website and cookies

We record website usage information such as pages visited, timing of visits and IP addresses. We use cookies to track usage and remember your preferences. These small files can be disabled through your browser settings, though this may affect website functionality. Any personal information collected through cookies is handled in the same way as other personal information under this policy.

Security

Personal information is held in electronic and hard-copy format. We take reasonable steps to protect your personal information from misuse, interference and loss, using physical, administrative, personnel and technical security measures. However, we cannot guarantee the absolute security of your information.

Links

Our website contains links to third-party websites. We are not responsible for the privacy practices of, or any content on, those linked websites, and we encourage you to review the privacy policies of any other sites you visit.

Accessing or correcting your personal information

You may request access to the personal information we hold about you by contacting us. We may need to verify your identity before providing access, and will explain if we are unable to provide full access. Inaccurate information will be corrected upon request.

Privacy complaints

If you believe CO4 has breached the Privacy Act, you can lodge a complaint with us, including your name, email, phone number and a detailed description of the issue. We will acknowledge and respond to your complaint within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Contact us

Complaints and enquiries about this policy can be submitted via our contact details.